As part of my 5-year plan toward retirement - and after reading several issues of "Where to Retire," and visiting and eliminating several cities and states - I found an informative article on New Bern, NC. I began searching on Zillow.com and Realtor.com and found a place that checked off all the boxes - so I called the listing agent - only to find out that there was already an offer in play - how disappointing - I was offered the option to put in a backup offer and was a little reluctant, however, I was so glad I did. Much to my surprise, 3 weeks later the initial offer fell apart. Now it was full steam ahead and this is where Susanne took over. She kept me informed every step of the way. As I will be making a major relocation from Texas, Susanne sent me extensive information on the area - reaffirming my decision that this was the place to retire. I then made a trip to see the townhouse and seal the offer. Susanne's strengths are her responsiveness and attention to detail - I felt secure in knowing that she had all my ducks in a row. Her assistance and recommendations on mortgage brokers, local insurance agents, handymen and property managers - took all the worry out of buying and possibly renting the townhouse until I could move in. I'm sure that this was one of her smaller transactions, however, I never once felt that I wasn't getting the same superior treatment she would give someone buying a much more expensive home. Here is where some agents would give you a thank you handshake and ask for referrals - Susanne on the other hand keeps working on my behalf to ensure that all my repairs and improvements are completed and coordinates the work orders in my absence - now that's true A+ Service showing real professional commitment. Susanne deserves more recognition than I can offer in this review - but know that if you are looking for your next home - call on Susanne - then you too will be singing her praises!
If you are buying or selling, Susanne is the perfect real estate agent to work with. She is a true professional and trustworthy person. She will help you through the entire process and will dedicate her services to you. If she cannot answer a question, she will get it answered for you. She also has great knowledge of the New Bern area. We just brought a home in New Bern NC, we are moving from New Jersey. We gave Susanne what we were looking for in a home and she was able to send us houses to look at before we went down to New Bern to see houses. We were able to select a group of homes to review. We found our new home on the second day. Once we decided to buy, Susanne did not stop there, she helped us get a good lawyer, home inspector, handy man contractor and landscaper. Since we could not be there doing the home inspection, she helped us out by going to be with the inspector. As we were in New Jersey, e-mail between us was very important, Susanne responded quickly and timely and if we needed to speak, she always has her cell phone. We had requested that the sellers fix a few things in the house before closing and she was there as well. So if you want an real estate agent that goes the extra mile, you want to use Susanne Pendleton.
Susanne was there with all the way. First we sold our home in record time, then she helped us find and buy our new home. She was professional, organized, always available, and orchestrated a fabulous move, without a hitch. On top of it, always a smile and kind.